Terms of Service
Last updated: March 31, 2026
New Vintage Labs, Inc. Terms of Service
Last Updated: April 6, 2026
If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.
This Agreement is between New Vintage Labs, Inc. and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.
If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.
Cover Page
Order Form
Framework Terms
This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1, which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.
Cloud Service
A customer data platform that empowers wineries to drive revenue and a improve the customer experience. The platform powers applications and AI-powered experiences to further accelerate winery success.
Order Date
The Effective Date
Subscription Period
1 month(s)
Cloud Service Fees
Certain parts of the Product have different pricing plans, which are available at Provider’s pricing page (https://newvintage.ai/pricing). Customer will pay Provider the applicable Fees based on the Product tier and Customer’s usage. Provider may update Product pricing by giving at least 30 days notice to Customer (including by email or notification within the Product), and the change will apply in the next Subscription Period.
Payment Process
Customer authorizes Provider to bill and charge Customer's payment method on file Monthly for immediate payment or deduction without further approval.
Non-Renewal Notice Period
At least 30 days before the end of the current Subscription Period.
Use Limitations
Access to, and usage of, Artificial Intelligence features may be limited by plan.
Key Terms
Customer
The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.
Provider
New Vintage Labs, Inc.
Effective Date
The Effective Date
Governing Law
The laws of the State of Delaware
Chosen Courts
The state or federal courts located in Delaware
Covered Claims
Provider Covered Claims
Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights.
Customer Covered Claims
Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights; or (2) results from Customer’s breach or alleged breach of Section 2.1 (Restrictions on Customer).
General Cap Amount
The fees paid or payable by Customer to provider in the 12 month period immediately before the claim
Notice Address
For Provider
For Customer
The main email address on Customer's account